Privacy and Personal Information Protection Policy

01 Consent

1.1 Commitment to Privacy Protection: We are committed to protecting the privacy of our users. We collect and use personal information solely with their explicit consent.

1.2 Acceptance of Terms: By accessing our website rythmesante.com or by providing us with personal information, you agree to the terms of this policy.

1.4 Exceptions: Under certain exceptional circumstances (legal, medical, or security requirements), we may collect or disclose personal information without prior consent.

1.4 Exceptions : Dans certaines circonstances exceptionnelles (impératifs juridiques, médicaux ou de sécurité), nous pouvons recueillir ou divulguer des informations sans consentement préalable.

02 Collection of Personal Information

We collect your personal information in order to provide personalized, effective care.

Methods of Collection:

• Emails and Communications (Booking Appointments)
• Health Forms or Questionnaires
• Online Booking Platform
• Cookies and Web Technologies
• Video Surveillance

03 Types of Information Collected

• Personal Identifiers: Name, address, email, phone number, date of birth.
• Technical Data: IP address, online activity.
• Health Data: Weight, sex, medical history, lifestyle habits, diagnoses, treatments received.

Note: Information shared verbally with therapists is held in strict professional confidence.

04 Use of Information

• Responding to requests and inquiries.
• Managing health records and imaging.
• Payment processing and receipt issuance.
• Improving user experience on our website.
• Marketing communications (with an opt-out option).

05 Sharing and Disclosure

We do not sell your personal information to third parties. Access is restricted to authorized personnel.

06 Security of Information

We implement rigorous security measures:

• Physical Security: Locks, security cameras, restricted access.
• Digital Security: Access controls, monitoring, and detection of suspicious activity.
• Personnel: Staff training and confidentiality agreements.

07 Your Rights

In accordance with applicable laws, you have the following rights:

• Right of Access: Review the personal information held about you.
• Right to De-indexing: Request the removal of information causing harm.
• Droit à la désindexation : Demander le retrait de renseignements causant préjudice.

08 Contact